Heyway vs Chatbase: Which AI Chatbot Builder Fits Your Needs
A detailed comparison of Heyway vs Chatbase, covering features, pricing, and ease of use for founders and startups.
Dawid Dapszus 
Key Takeaway
Heyway focuses on simplicity, speed, and no-code setup for founders, while Chatbase offers more complex analytics and integrations. Choose based on your need for speed vs. depth.
Table of contents
- Overview of Heyway vs Chatbase
- Feature comparison table
- Ease of use and setup speed
- Pricing differences
- Best for specific use cases
- How to choose between Heyway and Chatbase
- FAQ
- Glossary
- Summary and next steps
Overview of Heyway vs Chatbase
Heyway.chat is a no-code AI chatbot builder for websites and products.
It lets you train a bot using your own data from links, files, and text snippets.
Customization options include chatbot design, greeting text, and tone.
Analytics show message and chat counts.
[Chatbase](Chatbase website) is another AI chatbot platform.
It supports document and website ingestion, has advanced analytics, and integrates with third-party tools.
Chatbase aims to serve more complex enterprise needs.
See the Heyway features overview for more details.
Feature comparison table
| Feature | Heyway | Chatbase |
|---|---|---|
| Setup time | Under 5 minutes | 10–20 minutes |
| No-code | Yes | Yes |
| Data sources | Links, files, text | Links, files, text, APIs |
| Design customization | Yes | Limited |
| Analytics depth | Basic (messages, chats) | Advanced breakdown |
| Integrations | None | Zapier, webhooks, API |
| Target audience | Founders, indie builders | Startups, enterprise |
For another comparison, read Heyway vs Tidio.
Ease of use and setup speed
Heyway is designed for speed.
From account creation to live chatbot, it can take under five minutes.
No coding or technical skills are needed.
Chatbase takes longer due to its wider feature set.
Users must configure integrations and set up more analytics parameters.
Pricing differences
Heyway uses simple, flat pricing without feature gating.
Chatbase has tiered pricing based on usage and feature access.
Best for specific use cases
- Choose Heyway if you want the fastest setup and minimal complexity.
- Choose Chatbase if you need integrations, webhooks, and detailed analytics.
How to choose between Heyway and Chatbase
- Define your core needs: speed, analytics, integrations, or customization.
- Test both platforms with a free trial.
- Assess long-term requirements before committing.
FAQ
Is Heyway better for beginners?
Yes. Heyway has a simpler onboarding process and fewer settings to manage.
Does Chatbase support APIs?
Yes. Chatbase offers API access for developers.
Can Heyway be self-hosted?
No. Heyway currently does not offer self-hosting or SLA options.
Which tool has better analytics?
Chatbase has deeper analytics, while Heyway focuses on essential metrics.
Do both support multiple data sources?
Yes, but Chatbase supports more formats and API-based ingestion.
Glossary
No-code: A software approach where users build applications without writing code.
SLA: Service Level Agreement, a commitment to service performance and uptime.
Webhook: A way for applications to send automated messages or data to other apps.
Summary and Next steps
Heyway and Chatbase target different priorities.
Heyway delivers fast, no-code chatbot deployment with essential analytics.
Chatbase offers more integrations and deeper analytics, but with a steeper setup curve.
Next steps:
- Review the Heyway features overview.
- Try Heyway for free to test speed and simplicity.
- Compare with Heyway vs Tidio for another perspective.
