Heyway Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Heyway (“we”, “our”, or “us”) collects, uses, and protects your information when you use our platform and services.

1. Information We Collect

Account Information: When you sign up, we collect your name, email address, and any other information you provide.
Usage Data: We collect information about how you interact with Heyway, such as feature usage, pages visited, and chatbot activity.
Content: Any documents, links, or data you upload to train your chatbot are stored securely.

2. How We Use Your Information

To provide, maintain, and improve our services
To personalize your experience and support your chatbot customization
To communicate with you about updates, support, and important notices
To monitor and analyze usage for security and performance

Service Providers: We may share your information with trusted third-party providers who help us operate and improve Heyway.
Legal Requirements: We may disclose your data if required by law or to protect our rights and users.

4. Data Security

We use industry-standard security measures to safeguard your information. However, no method of transmission or storage is 100% secure.

5. Data Retention

We retain your personal data and content for as long as your account is active or as needed to provide our services. You can request deletion of your data at any time.

6. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for assistance.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].

By using Heyway, you agree to this Privacy Policy and our practices described above.